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Support

We're here to help. Find answers below or get in touch.


Quick Help

Before reaching out, check if your question is answered in our documentation:


Common Issues

The app is crashing or won't open
  1. Force-quit the app and reopen it.
  2. Check for an app update in the App Store.
  3. Restart your device.
  4. Reinstall the app — note that because data is stored locally, reinstalling will lose your answer history. Use as a last resort.

If the problem continues, send a bug report from inside the app (just shake your device — a pre-filled email opens with a screenshot attached), or email us with your device model and iOS version.

Spanish speech sounds robotic

iOS ships with Standard Spanish voices by default — they sound mechanical. Download a free Enhanced or Premium Spanish voice from:

iOS Settings → Accessibility → Spoken Content → Voices → Spanish

Pick a region (Spain, Mexico, Latin America, …) and tap the download icon next to any Enhanced or Premium voice. Back in LinguaMorpha, tap the gear icon → Speech and select the voice you just downloaded.

I want to reset my progress

In the app, go to Settings → Data → Reset Progress. You can reset verbs only, nouns only, or everything at once. Your word-selection filters are kept.

How do I send feedback or report a bug?

The fastest way is to shake your device from anywhere inside the app. A pre-filled email compose sheet opens immediately with a screenshot of the current screen attached. Describe what you saw and send.


Contact Support

If you can't find what you're looking for, email us and we'll get back to you within 1–2 business days.

Email: support@linguamorpha.nl

When emailing, please include:

  • Your device model (e.g. iPhone 15 Pro)
  • Your iOS version (Settings → General → About)
  • A brief description of the issue
  • A screenshot if relevant

Feedback & Feature Requests

We love hearing from users. If you have a feature idea or general feedback:

feedback@linguamorpha.nl

You can also leave a review on the App Store — it helps more learners discover LinguaMorpha.

Rate on the App Store


Privacy Enquiries

For questions about your data or our privacy practices, see our Privacy Policy or email:

privacy@linguamorpha.nl