Support
We're here to help. Find answers below or get in touch.
Quick Help
Before reaching out, check if your question is answered in our documentation:
Common Issues
The app is crashing or won't open
- Force-quit the app and reopen it.
- Check for an app update in the App Store.
- Restart your device.
- Reinstall the app — note that because data is stored only on your device, reinstalling deletes your answer history and practice sets. Export them first (Settings → Study History and the Practice Sets backup on iPhone or iPad, the File menu on the Mac). Use as a last resort.
If the problem continues, email us a bug report at support@linguamorpha.nl with your device model, your system version, the LinguaMorpha version and build (⋯ → About on iPhone or iPad, LinguaMorpha → About LinguaMorpha on the Mac), and what you were doing when it happened.
Speech sounds robotic
Your device comes with Standard voices — they sound mechanical. Download a free Enhanced voice for your language, which is the one to go for:
On iPhone or iPad: Settings → Accessibility → Spoken Content → Voices, then the language On the Mac: System Settings → Accessibility → Spoken Content → System Voice → Manage Voices
For Spanish, pick a region (Spain, Mexico, and so on) and download a voice marked Enhanced; French works the same way.
Back in LinguaMorpha, open Settings, switch to the tab for your course, choose Voice and select the voice you just downloaded.
Studying Latin? Download an Enhanced Italian voice instead — Latin is read by an Italian voice that the app chooses itself, so there is nothing to select.
I want to reset my progress
In the app, open Settings and, under Reports on the General tab, choose Reset Data. You can reset verb, noun, word or phrase progress individually, or choose Reset all progress. Your word selections and other settings are kept.
How do I send feedback or report a bug?
Email feedback@linguamorpha.nl — describe what you saw, attach a screenshot if it helps, and it goes straight to the developer. Inside the app, press and hold a Help button or ? to start an email about that screen, with the app version and the screen's name already in the subject.
Contact Support
If you can't find what you're looking for, email us and we'll get back to you within 1–2 business days.
Email: support@linguamorpha.nl
When emailing, please include:
- Your device model (e.g. iPhone 15 Pro, MacBook Air M2)
- Your system version — Settings → General → About on iPhone or iPad, System Settings → General → About on the Mac
- The LinguaMorpha version and build, shown as one line like
1.4 (102). On iPhone or iPad: tap ⋯ → About, and read the Version row. On the Mac: LinguaMorpha → About LinguaMorpha in the menu bar. This is the detail that tells us whether you have hit something already fixed - A brief description of the issue
- A screenshot if relevant
Feedback & Feature Requests
We love hearing from users. If you have a feature idea or general feedback:
You can also leave a review on the App Store — it helps more learners discover LinguaMorpha.
Privacy Enquiries
For questions about your data or our privacy practices, see our Privacy Policy or email: